Welcome to “Veteran Families.”
More than 95% cases are seen within two weeks
Talking about Problems.
Starts with a coffee and a chat with one of the families support officers, or call them, what's ever easiest for you, all Ex Forces or wives so they understand where your coming from and are here to help.
On the phone or in person at the drop-in centres, to find the best solution to your problem or if its mental health referral into their mental health services.
Looking at the best way we can support you and your family and solving the problem together.
Solving the Problems.
There is no time limits on the support offered, we work with you until we find a solution to your problem.
Veterans Families is a project of the Mental Health charity Anxious Minds
Anxious Minds is a charity (registration number: 1164040), located in North Tyneside and directly provides a range of Mental Health support services to people in emotional distress across the North East.
We are the largest local provider of counselling services outside of statutory provision in North Tyneside. The charity was established in 2015 by our Chief Officer, (Edward Dean), drawing on his own experience of trying to access mental health services after leaving the Armed Forces, following 22 years of service. Edward found it extremely difficult to access the support that he needed from local mental health services, facing extensive waits for treatment (over 2 years) and ultimately finding that the treatment that he needed simply wasn’t available.
Edward combines his personal lived experience with a passion for improving the availability and quality of local mental health provisions to make sure that no one ever has to struggle with mental health problems alone.
We believe in the following steps to support veteran families.
When a vulnerable member of a veteran family is in crisis and needs support, it’s our aim to get them the support they need quickly. Early intervention is the key to making a full recovery or learning to manage your condition. Unlike other veteran charities who need to refer you on to get the support you need. We have teams of professional counsellors and psychotherapists and addiction support workers. We aim to support you as quickly as possible.
Through our radio stations broadcasting across the North East, Nova Radio & AM Radio North East and our award-winning blog, media outreach and social media presence, we’re committed to highlighting the health needs of veteran families. Understanding the early signs of mental health or addiction issue's is the first step in recognising it. When these issues have been recognised and diagnosed they are much easier to manage.
The worst-case scenario is the feeling of isolation. Through our peer support programs, we’re able to catch people at their most isolated and vulnerable and support them quickly with our professional services. It is our belief that successful long term recovery and learning to manage your condition needs early intervention
This project was started with a little funding from the Armed Forces Covenant Fund Trust.
MAKE AN APPOINTMENT
MAKE AN APPOINTMENT OR DROP-IN TO OUR CENTRES
Please try to book an appointment with one of our families officers, for one-to-one support or you can always drop into our Centre in Wallsend shopping forum Fridays and Saturdays
Monday - Saturday 10.00 am - 15.00 pm
SOME OF OUR FAMILIES SUPPORT OFFICERS
As members of the Armed Forces Community we understand just what it's like to leave the Armed Forces and re-settle back here in the North East.
MEET THE TEAM LEADERS
Cheryl has worked for the past 5 years as a telephone support and families support worker. She is passionate about supporting veteran families. Cheryl and her husband served 22 years.
Families Support Worker
Ashley got a distinction on her counselling course and is passionate about supporting veterans and their families. She is lead counsellor for the team of 6 counsellors and addiction support.
Head of Veteran Counselling Services
Denise Served 11 years in the Armed Forces as a Military Clerk. On leaving the Army she was employed as a Personal Assistant to various high profile individuals.
Sometimes you just need someone who understands you and knows what it's like to leave the Armed Forces, and sometimes we just need someone to listen.
" The job you got me is ace. They make me feel so welcome and feel like I belong were a good fit together"
Positivity and Future Goals
"That’s great really is mate just 🤞 I can get this driving test and maybe a course and start a new big future" "I've just had my driving lessons funding application approved. Thank you so much- you have no idea how this will help
"You have been a great support during our chatting and I feel ready to move on with my life now. I'm keep your number but hopefully I won't need it"
"Cheryl, I'm amazed. I'm going to get 2 weeks of shopping including frozen food, fridge food and cupboard food with toiletries etc . He asked if I had preferences and it was all tailored to me and is a discreet service. Thank you"
"Cheryl it was great talking to you today and thank you for all your advice you have sent me. Will defo look into all of it."
"Your an angel among us and you prove that one person can make a difference"
"It really has made me man enough to know that help is not a weakness but a place to gather strength"
"You guys are amazing ! To know that help is there is massive. Even in my darkest time you make me want to be more!"
"Rarely in life you cross paths with people who make you want to be your best and I've learned from you - no matter how bad I feel today I'm being the best I can"